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This store has earned the following certifications.
BODUM Coffee & Tea Tools / Bodum Coffee Makers
VORTEX TECHNOLOGY: The exclusive showerhead design ensures even saturation of coffee grounds, resulting in rich and flavorful coffee. Experience the perfect extraction every time!
SNEAK-A-CUP: This convenient feature allows you to pour your first cup before brewing is complete. Simply return the carafe to the "Keep Hot" plate within 30 seconds to continue brewing without spills.
NO-DRIP PERFECT POUR SPOUT: Pour with confidence knowing that this carafe spout prevents spills and drips, making every pour a breeze.
REMOVABLE FILTER BASKET: Cleanup is a cinch with the dishwasher-safe brew basket, which also works with basket-style paper filters for easy, mess-free brewing.
KEEP HOT CARAFE PLATE: The heated carafe plate keeps your coffee at the perfect drinking temperature, ensuring you always have the best taste. Refer to your user guide for more tips and tricks.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 3-7 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(7-10
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 7 business days (bank processing time frame).
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